Finding Help

KU IT provides a number of resources to help you create and maintain your websites.  From online tutorials and documentation, to in-house developers and deskside coaching, we strive to give you the best experience possible.

Please use the table below to find your dedicated web support unit.  If your unit does not have centralized web support, please contact "General web support", websupport-sn@ku.edu, 864-6415. Note: general web support works on a first-come, first-serve basis, and may have delays depending on current University priorities and work load.

Unit Email Phone Number
itcsc@ku.edu 785-864-8080
Libraries libraries-websupport@ku.edu 785-864-7155
All - Priorities dictated by KU websupport-sn@ku.edu 785-864-8080
Enterprise-wide Applications websupport-sn@ku.edu 785-864-0331
Marketing Communications websupport-sn@ku.edu 785-864-0331
Human Resources hr-websupport@ku.edu 785-864-5744
Spencer Museum of Art hr-websupport@ku.edu 785-864-5744
Office of the Provost hr-websupport@ku.edu 785-864-5744
Facility Services hr-websupport@ku.edu 785-864-5744
International Programs hr-websupport@ku.edu 785-864-5744
Professional & Continuing Education kuce-websupport@ku.edu 785-864-9191
School of Education kuce-websupport@ku.edu 785-864-9191
Engineering engrwebsupport@ku.edu 785-864-6885
Electrical Engineering & Computer Science (EECS) engrwebsupport@ku.edu 785-864-6885
School of Business engrwebsupport@ku.edu 785-864-6885
School of Pharmacy engrwebsupport@ku.edu 785-864-6885
College of Liberal Arts and Sciences (CLAS) clas-websupport@ku.edu 785-864-7876


Quick Forms
Troubleshooting tips

Having a problem with a website?  Try these tips:

  1. Clear your web browser cache
  2. Restart your web browser
  3. Try a different browser (we recommend Firefox or Chrome)