Finding Help

KU IT provides a number of resources to help you create and maintain your websites.  From online tutorials and documentation, to in-house developers and deskside coaching, we strive to give you the best experience possible.

Please use the table below to find your dedicated web support unit.  If your unit does not have centralized web support, please contact "General web support",, 864-6415. Note: general web support works on a first-come, first-serve basis, and may have delays depending on current University priorities and work load.

Troubleshooting tips

Having a problem with a website?  Try these tips:

  1. Clear your web browser cache
  2. Restart your web browser
  3. Try a different browser (we recommend Firefox or Chrome)